Email Support

This page was created to help my clients to manage their email system through Plesk, @Mail and setup Outlook. This tutorial will fix 99% of the problems so please read carefully.

Outlook Setup

In the Outlook Menu bar select Tools->Options->Mail Setup->Email Accounts->New and use the following settings.

YourDomain.XXX is replaced with your domain name, in the example below the domain is keithfimreite.com

Your Name: [Your Full Name]
Your Email: [Your Email Address]
Account Type: POP3
Incoming Mail Server: YourDomain.XXX
Outgoing Mail Server: YourDomain.XXX
User Name: [Your Email Address]
Password: [Your Password]

Click on the More Settings... button and check the My outgoing server (SMTP) requires authentication box. Select Use same settings as my incoming mail server DO NOT check Log on using Secure Password Authentication Click OK.

Finally if you click Test Account Settings.. they all should show "completed". Some Internet Service Providers, {Cox} block the standard SMTP Port so if you receive and error messaage on Send Test Email then click on the More Settings... button. Click on the Advanced tab and change the Outgoing server SMTP:to 587 instead of 25 as shown below:

Try Test Account Settings.. again and it should work. If it doesn't, check your password and username by logging into webmail to test it out.

Logging Into WebMail

To access your WebMail simply go to http://www.mail2web.com. Use your e-mail address and password given to you to log in. If you have not received these credentials talk with your Administrator to have you added. Admin can also change lost passwords.

Mail Box Size

Mail box size is a critical issue. I am now hosting all the emails on a server and I will start limiting email accounts that get out of contro. If you are getting denial service because your mailbox is full then you need to manage your email better.

Before you call Enkode...

Still if all else fails use the help button on the lower left side of the control panel.

If you are still having problems, contact Enkode.


		Home Portfolio Web Applications Flash Logo Design Resume Art Services The Website Design Process Our Services Content Management System Website Design with Templates Email Help HTML \| CMS Help Partners Contact Color Theme: Contact \| keith@keithfimreite.com Email Support This page was created to help my clients to manage their email system through Plesk, @Mail and setup Outlook. This tutorial will fix 99% of the problems so please read carefully. Outlook Setup In the Outlook Menu bar select Tools->Options->Mail Setup->Email Accounts->New and use the following settings. YourDomain.XXX is replaced with your domain name, in the example below the domain is keithfimreite.com Your Name: [Your Full Name] Your Email: [Your Email Address] Account Type: POP3 Incoming Mail Server: YourDomain.XXX Outgoing Mail Server: YourDomain.XXX User Name: [Your Email Address] Password: [Your Password] Click on the More Settings... button and check the My outgoing server (SMTP) requires authentication box. Select Use same settings as my incoming mail server DO NOT check Log on using Secure Password Authentication Click OK. Finally if you click Test Account Settings.. they all should show "completed". Some Internet Service Providers, {Cox} block the standard SMTP Port so if you receive and error messaage on Send Test Email then click on the More Settings... button. Click on the Advanced tab and change the Outgoing server SMTP:to 587 instead of 25 as shown below: Try Test Account Settings.. again and it should work. If it doesn't, check your password and username by logging into webmail to test it out. Logging Into WebMail To access your WebMail simply go to http://www.mail2web.com. Use your e-mail address and password given to you to log in. If you have not received these credentials talk with your Administrator to have you added. Admin can also change lost passwords. Mail Box Size Mail box size is a critical issue. I am now hosting all the emails on a server and I will start limiting email accounts that get out of contro. If you are getting denial service because your mailbox is full then you need to manage your email better. Before you call Enkode... Still if all else fails use the help button on the lower left side of the control panel. If you are still having problems, contact Enkode.
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